Legal Terms & Privacy Policy
Effective January 1, 2017 · Updated September 23, 2026
Any reference to “we,” “us,” or “our” refers to the business entity,
not an individual person.
Acceptance of Terms
By accessing this website, submitting a form, booking services, or making
payment, you agree to these Legal Terms and all policies published at
https://gabbyeato.com/legal
.
No Refunds & Final Sale
Eleable® provides custom, time-based, strategic, and intellectual services
that require advance preparation and reserved availability.
All services, audits, subscriptions, and digital products are final sale.
Refunds, partial refunds, credits, or reversals are not offered.
We encourage questions before booking so expectations are aligned with
clarity and care.
Payments, Late Fees & Offer Forfeiture
Payment is required before work begins unless otherwise agreed in writing.
Payments not made on time incur a $100 per day liquidated administrative fee
,
accruing daily until paid in full.
If an invoice is not paid within twenty-four (24) hours of issuance,
the associated offer, scope, or reserved availability may be forfeited
and may no longer be honored.
Forfeited availability or withdrawn scope does not cancel or void the agreement.
The service agreement remains fully enforceable. The full outstanding balance
remains legally due and payable.
Forfeited availability or withdrawn scope does not cancel, void, terminate,
or invalidate the signed agreement. Any executed contract remains fully binding
and enforceable. The full outstanding balance remains legally due and payable.
The total billed amount must be paid in full regardless of forfeiture, paused
services, unused time, or discontinued communication.
Pricing, Annual Adjustments & Website Maintenance
Eleable® pricing may be reviewed and adjusted periodically, including on
an annual basis. Pricing may change to reflect changes in operating costs,
technology, third-party services, project requirements, accessibility
standards, legal or regulatory developments, security needs, or the level
of work required to support or maintain a website.
Any revised pricing will be communicated in writing and will apply
according to the terms of the applicable proposal, invoice, renewal,
maintenance plan, subscription, or service agreement. Pricing changes do
not retroactively alter fees already paid or an active fixed-price
agreement unless that agreement expressly permits the change or the client
separately approves it in writing.
Eleable® is committed to maintaining rigorous accessibility practices and
to supporting managed websites using current ADA- and WCAG-informed
standards. Accessibility is an ongoing process, and no website can be
guaranteed to remain permanently free from every accessibility issue
because content, software, browser behavior, third-party tools, technical
standards, and legal requirements may change over time.
When Eleable® manages or maintains a website, new issues may arise that
fall outside the services included in the client’s existing plan. These
may include substantial accessibility remediation, security repairs,
software conflicts, third-party integration failures, hosting or domain
issues, major content changes, platform updates, emergency support, or
work caused by changes made by the client or another provider.
Eleable® may recommend or offer additional services and fees when such
work is reasonably necessary. Unless an existing written agreement
expressly includes the work or authorizes the charge, the client is not
obligated to purchase the additional service. Eleable® will disclose the
nature and price of the proposed work and obtain the client’s written
approval before beginning or billing for it.
If a client declines optional additional work, Eleable® may be unable to
correct the issue, maintain a particular feature, continue supporting an
affected third-party service, or represent that the website remains within
the scope of Eleable®’s current accessibility or maintenance review.
Declining optional work does not create a payment obligation, but it may
limit the services, support, monitoring, or assurances Eleable® can
reasonably continue to provide.
Non-Clinical Services Disclaimer
While Gabrie’le Eato may have education or experience in psychology-related
fields, including psychometrics, all services provided through Eleable® are
strictly non-clinical unless explicitly stated in a separate written agreement.
Eleable® does not provide therapy, diagnosis, medical treatment, counseling,
or crisis services except to the extent a separately identified service is
lawfully provided by, through, or under the direction of an appropriately
credentialed professional and is expressly described in a separate written
agreement.
Psychometric Testing, Assessment & Professional Scope
Certain separately offered services may involve psychometric testing,
standardized assessment administration, scoring, behavioral observation,
structured interviewing, record review, test preparation, data collection,
report-support activities, or other assessment-related tasks.
All assessment-related activities are performed only within the lawful
education, training, role, authorization, and scope of the individual
providing the service and in accordance with applicable professional,
contractual, supervisory, and legal requirements.
The administration, scoring, or support of a psychological assessment does
not necessarily mean that Eleable®, Gabrie’le Eato, or any psychometrician
independently makes a psychological or medical diagnosis.
Where professional interpretation, diagnosis, clinical judgment, prescription,
treatment recommendations, supervision, or another activity legally requires
a licensed or otherwise authorized professional, that function must be
performed by the appropriately credentialed professional or within the
legally permitted supervisory structure.
A person's job title, educational background, training, certification,
experience, or participation in psychological testing should not be interpreted
as a representation of professional licensure unless such licensure is
expressly stated.
Nature & Limitations of Psychological Testing
Psychological and psychometric assessment is one source of information and
should be interpreted in context. Test results may be considered together with
clinical interviews, developmental history, behavioral observations,
educational or medical records, collateral information, prior evaluations,
questionnaires, and other relevant information.
No individual test, score, questionnaire, interview response, behavioral
observation, or screening instrument guarantees a particular diagnosis,
eligibility determination, accommodation, treatment recommendation, disability
determination, educational classification, legal outcome, employment outcome,
or other result.
Assessment results reflect the information and conditions available at the
time of evaluation. Results may be affected by factors including effort,
attention, fatigue, sleep, medications, language, culture, sensory needs,
anxiety, mood, health status, environmental conditions, misunderstanding of
instructions, incomplete history, practice effects, prior exposure to testing,
or inaccurate or incomplete information.
Recommendations and conclusions may change when additional records,
collateral information, testing, professional consultation, or new clinical
information becomes available.
No Guarantee of Diagnosis or Outcome
Scheduling or completing an assessment does not guarantee that any particular
diagnosis will be made or ruled out.
A person may present with characteristics associated with a condition while
not meeting applicable diagnostic criteria, or may meet criteria for a
condition different from the one that originally prompted the evaluation.
No representation is made that assessment results will produce a specific
diagnosis, accommodation, medication, benefit, educational service, disability
determination, workplace modification, legal finding, insurance decision,
or other desired outcome.
Client Cooperation & Accuracy of Information
Individuals participating in assessment are expected to provide complete,
truthful, and accurate information to the best of their knowledge and to
participate in good faith.
The accuracy and usefulness of an assessment may be limited when information
is withheld, inaccurate, incomplete, misleading, or unavailable.
Clients are responsible for identifying relevant prior testing, diagnoses,
medications, medical conditions, educational history, developmental history,
current symptoms, previous treatment, accommodations, and other information
reasonably relevant to the assessment.
Assessment Materials, Test Security & Intellectual Property
Psychological and educational tests, scoring systems, manuals, stimulus
materials, protocols, copyrighted forms, secure test items, administration
instructions, scoring keys, and related materials may be protected by
copyright, professional ethics, licensing agreements, publisher restrictions,
test-security standards, or other legal protections.
Clients and examinees may not photograph, record, reproduce, copy, publish,
distribute, upload, post, transmit, memorize for redistribution, or otherwise
disclose secure testing materials except where expressly authorized by law
or the applicable test publisher.
Access to raw testing materials, protocols, test questions, scoring keys,
proprietary scoring systems, or other protected materials may be limited
when disclosure would compromise test security, violate copyright or
publisher requirements, or conflict with applicable professional rules.
Recording of Assessment Sessions
Audio recording, video recording, photography, screen recording, screenshots,
transcription by automated services, or other recording of testing or
assessment sessions is prohibited unless expressly authorized in writing
before the session.
This restriction helps protect test security, confidentiality, intellectual
property, and the validity of standardized assessment procedures.
Teleassessment & Technology Limitations
When any portion of an interview, consultation, assessment, or related service
occurs remotely, technology limitations may affect the process.
Internet disruptions, device limitations, audio or video quality, environmental
distractions, unauthorized assistance, software failures, platform outages,
or other circumstances may affect administration conditions or the reliability
of information obtained.
A session may be paused, rescheduled, discontinued, repeated, or converted to
another format when reasonably necessary to preserve assessment integrity,
safety, accessibility, or standardization.
Reports, Scores & Interpretation
Test scores and reports must be interpreted within the context for which they
were obtained and should not be separated from relevant qualifications,
limitations, observations, and professional interpretation.
Preliminary scores, automated scoring output, draft reports, working notes,
raw data, or informal comments should not be treated as a final diagnostic
conclusion.
When a final interpretation or report requires review, approval, signature,
supervision, or determination by another qualified professional, the final
conclusion belongs to that professional within the scope of the applicable
arrangement.
Minors & Legal Guardians
When services involve a minor or another individual for whom legal consent
must be provided by a parent, guardian, or authorized representative, the
person arranging services represents that they have legal authority to consent
or will provide documentation of such authority when requested.
Custody disputes, conflicting parental instructions, guardianship issues,
court orders, or questions regarding legal authority may delay or prevent
services until adequate documentation or clarification is provided.
Health Information & Electronic Forms
Forms used in connection with psychometric testing, assessment, consultation,
or related services may request personal, developmental, educational,
psychological, behavioral, medical, medication, family-history, safety,
or other sensitive information.
Submission of information through an electronic form is voluntary unless
otherwise required by an applicable service agreement. Where reasonably
available, an individual who does not wish to submit sensitive information
electronically may request an alternative method of providing the information,
including a paper form.
By voluntarily submitting information electronically, the individual
acknowledges that electronic communications and internet-based transmission
involve inherent privacy and security risks and that no electronic system can
be guaranteed to be completely secure.
Information submitted through a form may be transmitted, processed, hosted,
stored, or delivered through third-party technology providers used to operate
the website, forms, email, hosting, scheduling, security, records, or other
necessary services.
We seek to use reasonable administrative, technical, and organizational
safeguards appropriate to the nature of the information and applicable legal
obligations. However, submission of information does not create a guarantee
against unauthorized access, cyberattack, technical failure, transmission
error, or other security incident.
HIPAA & Other Health Privacy Requirements
The applicability of the Health Insurance Portability and Accountability Act
of 1996 (“HIPAA”) depends on the nature of the service, the entity involved,
the professional relationship, and whether the applicable person or entity is
a HIPAA-covered entity or business associate.
Nothing on this website should be interpreted as a representation that every
service, website interaction, form, communication method, platform, or
transaction is automatically subject to HIPAA.
Where HIPAA or another health privacy law applies to a particular service or
relationship, applicable information will be handled according to the legal
obligations governing that service and any required agreements, authorizations,
notices, or safeguards.
Email & Electronic Communications
Email, text messaging, website forms, scheduling platforms, and other
electronic communications may involve privacy risks.
Individuals should avoid sending highly sensitive information through ordinary
email or text unless they knowingly choose to do so and the communication
method is appropriate for the applicable service.
When possible, sensitive information may be limited in routine electronic
communications or redirected to a more appropriate method of communication.
Individuals are responsible for providing accurate contact information and
maintaining the privacy and security of their own email accounts, devices,
passwords, and communications.
Records, Authorizations & Third-Party Information
Assessment may require or benefit from records from physicians, therapists,
schools, employers, family members, previous evaluators, or other third parties.
Records will not be requested from or released to another person or organization
when authorization is legally required unless an appropriate authorization,
court order, or other lawful basis for disclosure exists.
Clients are responsible for identifying records they believe are relevant and,
when necessary, completing valid authorization forms so those records may be
requested or released.
Eleable® cannot guarantee the accuracy, completeness, timeliness, or availability
of records created by third parties.
Confidentiality & Legal Exceptions
Information related to assessment or other professional services will be
handled with reasonable regard for privacy and confidentiality consistent
with applicable law, professional obligations, contractual requirements,
and the nature of the service.
Confidentiality may be limited or disclosure may be permitted or required
where applicable law requires reporting, disclosure is necessary to address
an immediate safety concern, a valid court order or legal process applies,
the individual provides authorization, or another legally recognized
exception applies.
Emergencies, Crisis & Immediate Safety
Website forms, assessment questionnaires, email, scheduling systems, and
routine business communications are not continuously monitored and are not
appropriate emergency or crisis resources.
Do not use a website form or email to seek emergency assistance.
If you or another person is in immediate danger or requires urgent medical
or psychiatric assistance, contact 911, go to the nearest emergency department,
or use another appropriate emergency resource. In the United States, the 988
Suicide & Crisis Lifeline may be reached by calling or texting 988.
Submission of a safety-related response on a questionnaire or intake form does
not guarantee that the response will be reviewed immediately or that emergency
intervention will occur.
Scheduling, Cancellations & Assessment Completion
Assessment may involve multiple appointments, record collection, scoring,
consultation, supervision, professional review, or follow-up before the
assessment process is complete.
A scheduled testing appointment does not guarantee that an evaluation,
interpretation, diagnosis, written report, or recommendation will be completed
on the same day.
Additional testing or information may be requested when reasonably necessary
to answer the referral question, clarify inconsistent findings, preserve test
validity, or comply with applicable professional requirements.
AI & Automation Use
Eleable® may use limited AI-assisted tools to support internal workflows such
as drafting, formatting, accessibility checks, or analytics review.
We do not train public or proprietary AI models on client data, do not sell
or license client data for AI training, and do not permit third-party tools
to retain or reuse personal information beyond providing the requested service.
Analytics, Cookies & Advertising
We may use analytics and performance tools to understand usage patterns,
improve services, and measure effectiveness.
Eleable® does not sell personal data, does not engage in cross-context
behavioral advertising, and does not build third-party advertising profiles.
Cookies may be used for functionality, analytics, and performance.
You may manage cookies through your browser settings.
Third-Party Service Providers
We work with trusted third-party providers such as hosting services,
payment processors, scheduling tools, form-processing services, email
services, security providers, and analytics platforms.
These providers may process limited data as necessary to perform services
on our behalf and subject to applicable contractual, legal, privacy, and
security requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards
to protect personal information.
However, no method of transmission or storage is 100% secure.
We cannot guarantee absolute security of data.
International Data Transfers
If personal information is transferred outside your jurisdiction, we rely
on legally recognized safeguards such as Standard Contractual Clauses or
equivalent mechanisms as required by applicable law.
Accessibility & ADA/WCAG
Eleable® strives in good faith to support alignment with ADA and WCAG
accessibility guidelines through inclusive, neurodivergent-informed design.
Accessibility is an ongoing process and cannot be legally guaranteed.
Client Responsibilities & Authorized Content
Clients are responsible for providing complete, accurate, lawful, and
timely information, content, credentials, approvals, instructions, and
materials needed for Eleable® to perform the requested services. The
client represents that they own, license, or otherwise have permission to
use all text, images, logos, trademarks, videos, files, data, and other
materials supplied to Eleable®.
Eleable® is not responsible for delays, errors, claims, losses, or
accessibility issues caused by inaccurate instructions, missing
information, delayed approvals, unauthorized materials, client-supplied
content, or changes made by the client or another person after Eleable®
completes or reviews its work.
Third-Party Platforms, Tools & Service Interruptions
Websites and digital services may depend on third-party hosts, domain
registrars, plugins, applications, payment processors, content management
systems, analytics providers, social platforms, APIs, browsers, devices,
form-processing services, communications providers, and other outside
services that Eleable® does not own or control.
To the fullest extent permitted by law, Eleable® is not responsible for
outages, data loss, security incidents, policy changes, price increases,
compatibility problems, discontinued features, account suspensions,
accessibility defects, or other failures caused by a third-party provider.
Work required because of a third-party change or failure may be treated as
additional work and quoted separately.
Backups, Security & Ongoing Website Care
Unless a written agreement expressly states otherwise, the client remains
responsible for maintaining current backups of website content, account
credentials, business records, and other important materials. Eleable® may
assist with backups, security, monitoring, or recovery when included in a
service plan, but no backup, monitoring system, or security measure can be
guaranteed to prevent every loss, breach, interruption, or technical
failure.
Limitation of Liability
To the fullest extent permitted by applicable law, Eleable® and its owners,
officers, employees, contractors, and agents will not be liable for
indirect, incidental, special, consequential, exemplary, or punitive
damages, including lost profits, lost revenue, lost data, business
interruption, loss of goodwill, or loss of opportunity arising from or
related to the website, services, third-party tools, accessibility issues,
maintenance, delays, or these Terms.
To the fullest extent permitted by applicable law, the total aggregate
liability arising from or related to a particular service or project will
not exceed the amount actually paid to Eleable® for that specific service
or project during the six (6) months immediately preceding the event giving
rise to the claim. This limitation does not apply where applicable law
prohibits or restricts such a limitation.
Events Beyond Reasonable Control
Eleable® will not be responsible for delay, interruption, or failure to
perform caused by circumstances beyond its reasonable control, including
internet or hosting failures, cyberattacks, utility outages, natural
disasters, severe weather, public emergencies, illness, labor disruptions,
government action, platform outages, or failures of suppliers and
third-party service providers. Deadlines may be reasonably extended while
such circumstances continue.
Updates, Severability & No Waiver
Eleable® may update these Terms prospectively as services, technology,
pricing, accessibility guidance, or legal requirements evolve. The version
posted with the most recent effective or updated date applies to future
website use, bookings, renewals, and transactions, except where a separate
signed agreement controls.
If any provision of these Terms is found invalid or unenforceable, the
remaining provisions will continue in effect to the fullest extent
permitted by law. A failure or delay in enforcing any provision does not
waive the right to enforce that provision or any other provision later.
Dispute Resolution
If you have a concern regarding privacy, data use, billing, accessibility,
assessment services, testing, records, or legal terms, we encourage you to
contact us first so we may attempt to resolve the matter in good faith.
Governing Law
These Terms are governed by U.S. law and the laws of the State of Ohio.
Venue is Franklin County, Ohio.